| How does the installation work; do you | What are the programming charges for a |
| install nationwide? All of our installations | second Willow Grove DISH Network |
| are done through the DISH Installation | receiver? There is no "programming" fee |
| Network, a division of DISH. Since their | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| network is nationwide, we are able to offer you | Whatever DISH Network programming you |
| a professional installation anywhere in the US, | subscribe to on your "main" receiver will |
| including Hawaii, with one exception being | automatically be on your "secondary" (extra) |
| Alaska, which requires self-installation. | receivers. Under our primary promotion |
| | Does DISH offer an HDTV receiver? Yes, |
| How do I get my local channels? Local | the new 811 HD is now available. |
| channels are available to anyone who has a | |
| qualifying ZIP code under the SHVA ruling. A | I heard DISH and DirecTV are trying to |
| new law went into effect November 24, 1999 | merge, will this affect me? The merger |
| which now allows satellite companies to carry | has been blocked by the government and |
| locals into local markets on a broader scale. | therefore is no longer going to happen. |
| DISH Network is the sole designer and | DISH is one of the most technologically |
| | advanced, high-quality satellite TV systems |
| receiver? For most applications the phone | available. Our receivers are fully |
| developer of the entire system, including | MPEG-2/DVB compliant, offering you |
| line is for on-screen Caller ID, impulse | excellent quality in both audio and video. |
| receivers, the satellite dish antenna, as well as | |
| Pay-Per-View and Home Interactive TV. There | |
| much of the software and on-screen graphics. | |
| is also a special consideration in regards to | |
| This vertical integration enables them to offer | |
| our primary promotion (Digital Home | |
| lower costs to the consumer and they will | |
| Advantage), where there is no additional outlet | |
| always strive to be the lowest cost provider. | |
| fees provided all dual-tuner receivers (DISH | |
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