| What are the programming charges for a | How do I get my local channels? Local |
| second West Haven DISH Network | channels are available to anyone who has a |
| receiver? There is no "programming" fee | qualifying ZIP code under the SHVA ruling. A |
| for your 2nd, 3rd, 4th, 5th or 6th receivers. | new law went into effect November 24, 1999 |
| Whatever DISH Network programming you | which now allows satellite companies to carry |
| subscribe to on your "main" receiver will | locals into local markets on a broader scale. |
| automatically be on your "secondary" (extra) | |
| receivers. Under our primary promotion | DISH Network is the sole designer and |
| After I make my purchase, how do I | receiver? For most applications the phone |
| activate my programming? Instructions | developer of the entire system, including |
| for ordering your DISH programming will be | line is for on-screen Caller ID, impulse |
| sent with your system. You will call DISH's | receivers, the satellite dish antenna, as well as |
| toll-free number (24 hours a day) after your | Pay-Per-View and Home Interactive TV. There |
| installation is completed. | much of the software and on-screen graphics. |
| | is also a special consideration in regards to |
| Does DISH offer an HDTV receiver? Yes, | This vertical integration enables them to offer |
| the new 811 HD is now available. | our primary promotion (Digital Home |
| | lower costs to the consumer and they will |
| What should I do if I am going to move? | Advantage), where there is no additional outlet |
| (Digital Home Advantage), there is also no | always strive to be the lowest cost provider. |
| DISH has a program just for you called | fees provided all dual-tuner receivers (DISH |
| additional outlet fees provided all dual-tuner | |
| DISHMover. They will send you a new dish | |
| receivers (DISH 322 or DVR 522) are | |
| and provide you a professional installation at | |
| continuously connected to the customer's | |
| your new home for a discounted price, | |
| phone line. There will be a $5 per month lease | |
| allowing you to leave your current dish at your | |
| when a 3rd receiver is selected. Under our | |
| old location. | |
| secondary promotion (Free Dish) there is a | |
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