| How does the installation work; do you | What are the programming charges for a |
| install nationwide? All of our installations | second Wenatchee DISH Network |
| are done through the DISH Installation | receiver? There is no "programming" fee |
| Network, a division of DISH. Since their | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| network is nationwide, we are able to offer you | Whatever DISH Network programming you |
| a professional installation anywhere in the US, | subscribe to on your "main" receiver will |
| including Hawaii, with one exception being | automatically be on your "secondary" (extra) |
| Alaska, which requires self-installation. | receivers. Under our primary promotion |
| | After I make my purchase, how do I |
| DISH Network is the sole designer and | activate my programming? Instructions |
| equipment options, free HD equipment | for ordering your DISH programming will be |
| | sent with your system. You will call DISH's |
| options, free standard professional installation | toll-free number (24 hours a day) after your |
| receiver? For most applications the phone | installation is completed. |
| - the perfect plan for homes with multiple TVs. | |
| developer of the entire system, including | Does DISH offer an HDTV receiver? Yes, |
| | the new 811 HD is now available. |
| line is for on-screen Caller ID, impulse | |
| receivers, the satellite dish antenna, as well as | DISH provides all DISH Network programming. |
| Pay-Per-View and Home Interactive TV. There | Their mission is to be the consumer's |
| much of the software and on-screen graphics. | one-stop-shop for all your DBS needs. |
| is also a special consideration in regards to | |
| This vertical integration enables them to offer | |
| our primary promotion (Digital Home | |
| I have DIRECTV now, but I want your | |
| service. How do I do that? You would | |
| need to purchase a DISH system. DISH and | |
| DirecTV receivers feature different | |
| architecture. | |
| How do I get my local channels? Local | |
| channels are available to anyone who has a | |
| qualifying ZIP code under the SHVA ruling. A | |
| new law went into effect November 24, 1999 | |
| which now allows satellite companies to carry | |
| locals into local markets on a broader scale. | |
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