| What are the programming charges for a | How do I get my local channels? Local |
| second Sylvania DISH Network | channels are available to anyone who has a |
| receiver? There is no "programming" fee | qualifying ZIP code under the SHVA ruling. A |
| for your 2nd, 3rd, 4th, 5th or 6th receivers. | new law went into effect November 24, 1999 |
| Whatever DISH Network programming you | which now allows satellite companies to carry |
| subscribe to on your "main" receiver will | locals into local markets on a broader scale. |
| automatically be on your "secondary" (extra) | |
| receivers. Under our primary promotion | Is DISH available in Alaska and Hawaii? |
| Does DISH offer an HDTV receiver? Yes, | America's Top 120 is now available in Hawaii |
| the new 811 HD is now available. | and Alaska. |
| DISH provides all DISH Network programming. | How does the installation work; do you |
| Their mission is to be the consumer's | install nationwide? All of our installations |
| one-stop-shop for all your DBS needs. | are done through the DISH Installation |
| | Network, a division of DISH. Since their |
| What should I do if I am going to move? | network is nationwide, we are able to offer you |
| (Digital Home Advantage), there is also no | a professional installation anywhere in the US, |
| DISH has a program just for you called | including Hawaii, with one exception being |
| additional outlet fees provided all dual-tuner | Alaska, which requires self-installation. |
| DISHMover. They will send you a new dish | |
| receivers (DISH 322 or DVR 522) are | |
| and provide you a professional installation at | |
| continuously connected to the customer's | |
| your new home for a discounted price, | |
| phone line. There will be a $5 per month lease | |
| allowing you to leave your current dish at your | |
| when a 3rd receiver is selected. Under our | |
| old location. | |
| secondary promotion (Free Dish) there is a | |
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