| How does the installation work; do you | What are the programming charges for a |
| install nationwide? All of our installations | second Surprise DISH Network |
| are done through the DISH Installation | receiver? There is no "programming" fee |
| Network, a division of DISH. Since their | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| network is nationwide, we are able to offer you | Whatever DISH Network programming you |
| a professional installation anywhere in the US, | subscribe to on your "main" receiver will |
| including Hawaii, with one exception being | automatically be on your "secondary" (extra) |
| Alaska, which requires self-installation. | receivers. Under our primary promotion |
| | (Digital Home Advantage), there is also no |
| Why choose the Digital Home Advantage? | additional outlet fees provided all dual-tuner |
| No equipment to buy, no additional outlet fees | receivers (DISH 322 or DVR 522) are |
| when a dual-tuner receiver is continuously | continuously connected to the customer's |
| connected to customer's phone line, standard | phone line. There will be a $5 per month lease |
| equipment warranty included, free DVR | when a 3rd receiver is selected. Under our |
| equipment options, free HD equipment | secondary promotion (Free Dish) there is a |
| options, free standard professional installation | second receiver Access Fee of $5 per month |
| - the perfect plan for homes with multiple TVs. | for each secondary receiver you may have. |
| Why does a phone line connect to the | I heard DISH and DirecTV are trying to |
| DISH Network is the sole designer and | merge, will this affect me? The merger |
| receiver? For most applications the phone | has been blocked by the government and |
| developer of the entire system, including | therefore is no longer going to happen. |
| line is for on-screen Caller ID, impulse | |
| receivers, the satellite dish antenna, as well as | |
| Pay-Per-View and Home Interactive TV. There | |
| much of the software and on-screen graphics. | |
| is also a special consideration in regards to | |
| This vertical integration enables them to offer | |
| our primary promotion (Digital Home | |
| lower costs to the consumer and they will | |
| Advantage), where there is no additional outlet | |
| always strive to be the lowest cost provider. | |
| fees provided all dual-tuner receivers (DISH | |
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