| Why does a phone line connect to the | What are the programming charges for a |
| How does the installation work; do you | second St. Louis DISH Network |
| install nationwide? All of our installations | receiver? There is no "programming" fee |
| are done through the DISH Installation | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| Network, a division of DISH. Since their | Whatever DISH Network programming you |
| network is nationwide, we are able to offer you | subscribe to on your "main" receiver will |
| a professional installation anywhere in the US, | automatically be on your "secondary" (extra) |
| including Hawaii, with one exception being | receivers. Under our primary promotion |
| Alaska, which requires self-installation. | Does DISH offer an HDTV receiver? Yes, |
| | the new 811 HD is now available. |
| I have DIRECTV now, but I want your | |
| service. How do I do that? You would | DISH is one of the most technologically |
| need to purchase a DISH system. DISH and | advanced, high-quality satellite TV systems |
| DirecTV receivers feature different | available. Our receivers are fully |
| architecture. | MPEG-2/DVB compliant, offering you |
| DISH Network is the sole designer and | excellent quality in both audio and video. |
| receiver? For most applications the phone | After I make my purchase, how do I |
| developer of the entire system, including | activate my programming? Instructions |
| line is for on-screen Caller ID, impulse | for ordering your DISH programming will be |
| receivers, the satellite dish antenna, as well as | sent with your system. You will call DISH's |
| Pay-Per-View and Home Interactive TV. There | toll-free number (24 hours a day) after your |
| much of the software and on-screen graphics. | installation is completed. |
| is also a special consideration in regards to | |
| This vertical integration enables them to offer | |
| our primary promotion (Digital Home | |
| lower costs to the consumer and they will | |
| Advantage), where there is no additional outlet | |
| always strive to be the lowest cost provider. | |
| fees provided all dual-tuner receivers (DISH | |
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