| What are the programming charges for a | How does the installation work; do you |
| second Springerville DISH Network | install nationwide? All of our installations |
| receiver? There is no "programming" fee | are done through the DISH Installation |
| for your 2nd, 3rd, 4th, 5th or 6th receivers. | Network, a division of DISH. Since their |
| Whatever DISH Network programming you | network is nationwide, we are able to offer you |
| subscribe to on your "main" receiver will | a professional installation anywhere in the US, |
| automatically be on your "secondary" (extra) | including Hawaii, with one exception being |
| receivers. Under our primary promotion | Alaska, which requires self-installation. |
| (Digital Home Advantage), there is also no | |
| additional outlet fees provided all dual-tuner | Why does a phone line connect to the |
| receivers (DISH 322 or DVR 522) are | How do I get my local channels? Local |
| continuously connected to the customer's | channels are available to anyone who has a |
| phone line. There will be a $5 per month lease | qualifying ZIP code under the SHVA ruling. A |
| when a 3rd receiver is selected. Under our | new law went into effect November 24, 1999 |
| secondary promotion (Free Dish) there is a | which now allows satellite companies to carry |
| second receiver Access Fee of $5 per month | locals into local markets on a broader scale. |
| for each secondary receiver you may have. | |
| | DISH Network is the sole designer and |
| What should I do if I am going to move? | receiver? For most applications the phone |
| DISH has a program just for you called | developer of the entire system, including |
| DISHMover. They will send you a new dish | line is for on-screen Caller ID, impulse |
| and provide you a professional installation at | receivers, the satellite dish antenna, as well as |
| your new home for a discounted price, | Pay-Per-View and Home Interactive TV. There |
| allowing you to leave your current dish at your | much of the software and on-screen graphics. |
| old location. | is also a special consideration in regards to |
| | This vertical integration enables them to offer |
| | our primary promotion (Digital Home |
| | lower costs to the consumer and they will |
| | Advantage), where there is no additional outlet |
| | always strive to be the lowest cost provider. |
| | fees provided all dual-tuner receivers (DISH |
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