| Why does a phone line connect to the | What are the programming charges for a |
| Is DISH available in Alaska and Hawaii? | second South El Monte DISH Network |
| America's Top 120 is now available in Hawaii | receiver? There is no "programming" fee |
| and Alaska. | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| | Whatever DISH Network programming you |
| How do I get my local channels? Local | subscribe to on your "main" receiver will |
| channels are available to anyone who has a | automatically be on your "secondary" (extra) |
| qualifying ZIP code under the SHVA ruling. A | receivers. Under our primary promotion |
| new law went into effect November 24, 1999 | DISH is one of the most technologically |
| which now allows satellite companies to carry | advanced, high-quality satellite TV systems |
| locals into local markets on a broader scale. | available. Our receivers are fully |
| | MPEG-2/DVB compliant, offering you |
| I have DIRECTV now, but I want your | excellent quality in both audio and video. |
| service. How do I do that? You would | |
| need to purchase a DISH system. DISH and | DISH provides all DISH Network programming. |
| DirecTV receivers feature different | Their mission is to be the consumer's |
| architecture. | one-stop-shop for all your DBS needs. |
| How does the installation work; do you | I heard DISH and DirecTV are trying to |
| install nationwide? All of our installations | merge, will this affect me? The merger |
| are done through the DISH Installation | has been blocked by the government and |
| Network, a division of DISH. Since their | therefore is no longer going to happen. |
| network is nationwide, we are able to offer you | |
| a professional installation anywhere in the US, | |
| including Hawaii, with one exception being | |
| Alaska, which requires self-installation. | |
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