| What are the programming charges for a | I have DIRECTV now, but I want your |
| second Rowland DISH Network | service. How do I do that? You would |
| receiver? There is no "programming" fee | need to purchase a DISH system. DISH and |
| for your 2nd, 3rd, 4th, 5th or 6th receivers. | DirecTV receivers feature different |
| Whatever DISH Network programming you | architecture. |
| subscribe to on your "main" receiver will | How do I get my local channels? Local |
| automatically be on your "secondary" (extra) | channels are available to anyone who has a |
| receivers. Under our primary promotion | qualifying ZIP code under the SHVA ruling. A |
| After I make my purchase, how do I | new law went into effect November 24, 1999 |
| activate my programming? Instructions | which now allows satellite companies to carry |
| for ordering your DISH programming will be | locals into local markets on a broader scale. |
| sent with your system. You will call DISH's | |
| toll-free number (24 hours a day) after your | Is DISH available in Alaska and Hawaii? |
| installation is completed. | America's Top 120 is now available in Hawaii |
| | and Alaska. |
| Does DISH offer an HDTV receiver? Yes, | |
| the new 811 HD is now available. | Why does a phone line connect to the |
| | How does the installation work; do you |
| I heard DISH and DirecTV are trying to | install nationwide? All of our installations |
| merge, will this affect me? The merger | are done through the DISH Installation |
| has been blocked by the government and | Network, a division of DISH. Since their |
| therefore is no longer going to happen. | network is nationwide, we are able to offer you |
| | a professional installation anywhere in the US, |
| | including Hawaii, with one exception being |
| | Alaska, which requires self-installation. |
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