| What are the programming charges for a | How do I get my local channels? Local |
| second Roosevelt DISH Network | channels are available to anyone who has a |
| receiver? There is no "programming" fee | qualifying ZIP code under the SHVA ruling. A |
| for your 2nd, 3rd, 4th, 5th or 6th receivers. | new law went into effect November 24, 1999 |
| Whatever DISH Network programming you | which now allows satellite companies to carry |
| subscribe to on your "main" receiver will | locals into local markets on a broader scale. |
| automatically be on your "secondary" (extra) | |
| receivers. Under our primary promotion | Is DISH available in Alaska and Hawaii? |
| After I make my purchase, how do I | America's Top 120 is now available in Hawaii |
| activate my programming? Instructions | and Alaska. |
| for ordering your DISH programming will be | |
| sent with your system. You will call DISH's | Why choose the Digital Home Advantage? |
| toll-free number (24 hours a day) after your | No equipment to buy, no additional outlet fees |
| installation is completed. | when a dual-tuner receiver is continuously |
| | connected to customer's phone line, standard |
| Does DISH offer an HDTV receiver? Yes, | equipment warranty included, free DVR |
| the new 811 HD is now available. | I have DIRECTV now, but I want your |
| | service. How do I do that? You would |
| DISH is one of the most technologically | need to purchase a DISH system. DISH and |
| advanced, high-quality satellite TV systems | DirecTV receivers feature different |
| available. Our receivers are fully | architecture. |
| MPEG-2/DVB compliant, offering you | Why does a phone line connect to the |
| excellent quality in both audio and video. | How does the installation work; do you |
| | install nationwide? All of our installations |
| | are done through the DISH Installation |
| | Network, a division of DISH. Since their |
| | network is nationwide, we are able to offer you |
| | a professional installation anywhere in the US, |
| | including Hawaii, with one exception being |
| | Alaska, which requires self-installation. |
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