| Is DISH available in Alaska and Hawaii? | What are the programming charges for a |
| America's Top 120 is now available in Hawaii | second Rockmart DISH Network |
| and Alaska. | receiver? There is no "programming" fee |
| | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| How do I get my local channels? Local | Whatever DISH Network programming you |
| channels are available to anyone who has a | subscribe to on your "main" receiver will |
| qualifying ZIP code under the SHVA ruling. A | automatically be on your "secondary" (extra) |
| new law went into effect November 24, 1999 | receivers. Under our primary promotion |
| which now allows satellite companies to carry | DISH provides all DISH Network programming. |
| locals into local markets on a broader scale. | Their mission is to be the consumer's |
| | one-stop-shop for all your DBS needs. |
| I have DIRECTV now, but I want your | |
| service. How do I do that? You would | I heard DISH and DirecTV are trying to |
| need to purchase a DISH system. DISH and | merge, will this affect me? The merger |
| DirecTV receivers feature different | has been blocked by the government and |
| architecture. | therefore is no longer going to happen. |
| DISH Network is the sole designer and | After I make my purchase, how do I |
| receiver? For most applications the phone | activate my programming? Instructions |
| developer of the entire system, including | for ordering your DISH programming will be |
| line is for on-screen Caller ID, impulse | sent with your system. You will call DISH's |
| receivers, the satellite dish antenna, as well as | toll-free number (24 hours a day) after your |
| Pay-Per-View and Home Interactive TV. There | installation is completed. |
| much of the software and on-screen graphics. | |
| is also a special consideration in regards to | |
| This vertical integration enables them to offer | |
| our primary promotion (Digital Home | |
| lower costs to the consumer and they will | |
| Advantage), where there is no additional outlet | |
| always strive to be the lowest cost provider. | |
| fees provided all dual-tuner receivers (DISH | |
|
