| Is DISH available in Alaska and Hawaii? | What are the programming charges for a |
| America's Top 120 is now available in Hawaii | second Punta Gorda DISH Network |
| and Alaska. | receiver? There is no "programming" fee |
| | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| How do I get my local channels? Local | Whatever DISH Network programming you |
| channels are available to anyone who has a | subscribe to on your "main" receiver will |
| qualifying ZIP code under the SHVA ruling. A | automatically be on your "secondary" (extra) |
| new law went into effect November 24, 1999 | receivers. Under our primary promotion |
| which now allows satellite companies to carry | Does DISH offer an HDTV receiver? Yes, |
| locals into local markets on a broader scale. | the new 811 HD is now available. |
| I have DIRECTV now, but I want your | I heard DISH and DirecTV are trying to |
| service. How do I do that? You would | merge, will this affect me? The merger |
| need to purchase a DISH system. DISH and | has been blocked by the government and |
| DirecTV receivers feature different | therefore is no longer going to happen. |
| architecture. | |
| | What should I do if I am going to move? |
| DISH Network is the sole designer and | (Digital Home Advantage), there is also no |
| receiver? For most applications the phone | DISH has a program just for you called |
| developer of the entire system, including | additional outlet fees provided all dual-tuner |
| line is for on-screen Caller ID, impulse | DISHMover. They will send you a new dish |
| receivers, the satellite dish antenna, as well as | receivers (DISH 322 or DVR 522) are |
| Pay-Per-View and Home Interactive TV. There | and provide you a professional installation at |
| much of the software and on-screen graphics. | continuously connected to the customer's |
| is also a special consideration in regards to | your new home for a discounted price, |
| This vertical integration enables them to offer | phone line. There will be a $5 per month lease |
| our primary promotion (Digital Home | allowing you to leave your current dish at your |
| lower costs to the consumer and they will | when a 3rd receiver is selected. Under our |
| Advantage), where there is no additional outlet | old location. |
| always strive to be the lowest cost provider. | secondary promotion (Free Dish) there is a |
| fees provided all dual-tuner receivers (DISH | |
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