| What are the programming charges for a | How does the installation work; do you |
| second Phoenix DISH Network | install nationwide? All of our installations |
| receiver? There is no "programming" fee | are done through the DISH Installation |
| for your 2nd, 3rd, 4th, 5th or 6th receivers. | Network, a division of DISH. Since their |
| Whatever DISH Network programming you | network is nationwide, we are able to offer you |
| subscribe to on your "main" receiver will | a professional installation anywhere in the US, |
| automatically be on your "secondary" (extra) | including Hawaii, with one exception being |
| receivers. Under our primary promotion | Alaska, which requires self-installation. |
| (Digital Home Advantage), there is also no | |
| additional outlet fees provided all dual-tuner | I have DIRECTV now, but I want your |
| receivers (DISH 322 or DVR 522) are | service. How do I do that? You would |
| continuously connected to the customer's | need to purchase a DISH system. DISH and |
| phone line. There will be a $5 per month lease | DirecTV receivers feature different |
| when a 3rd receiver is selected. Under our | architecture. |
| secondary promotion (Free Dish) there is a | |
| second receiver Access Fee of $5 per month | Is DISH available in Alaska and Hawaii? |
| for each secondary receiver you may have. | America's Top 120 is now available in Hawaii |
| | and Alaska. |
| After I make my purchase, how do I | |
| activate my programming? Instructions | |
| for ordering your DISH programming will be | |
| sent with your system. You will call DISH's | |
| toll-free number (24 hours a day) after your | |
| installation is completed. | |
|
