| What are the programming charges for a | How do I get my local channels? Local |
| second Phelan DISH Network | channels are available to anyone who has a |
| receiver? There is no "programming" fee | qualifying ZIP code under the SHVA ruling. A |
| for your 2nd, 3rd, 4th, 5th or 6th receivers. | new law went into effect November 24, 1999 |
| Whatever DISH Network programming you | which now allows satellite companies to carry |
| subscribe to on your "main" receiver will | locals into local markets on a broader scale. |
| automatically be on your "secondary" (extra) | |
| receivers. Under our primary promotion | I have DIRECTV now, but I want your |
| After I make my purchase, how do I | service. How do I do that? You would |
| activate my programming? Instructions | need to purchase a DISH system. DISH and |
| for ordering your DISH programming will be | DirecTV receivers feature different |
| sent with your system. You will call DISH's | architecture. |
| toll-free number (24 hours a day) after your | |
| installation is completed. | How does the installation work; do you |
| | install nationwide? All of our installations |
| Does DISH offer an HDTV receiver? Yes, | are done through the DISH Installation |
| the new 811 HD is now available. | Network, a division of DISH. Since their |
| | network is nationwide, we are able to offer you |
| What should I do if I am going to move? | a professional installation anywhere in the US, |
| (Digital Home Advantage), there is also no | including Hawaii, with one exception being |
| DISH has a program just for you called | Alaska, which requires self-installation. |
| additional outlet fees provided all dual-tuner | |
| DISHMover. They will send you a new dish | |
| receivers (DISH 322 or DVR 522) are | |
| and provide you a professional installation at | |
| continuously connected to the customer's | |
| your new home for a discounted price, | |
| phone line. There will be a $5 per month lease | |
| allowing you to leave your current dish at your | |
| when a 3rd receiver is selected. Under our | |
| old location. | |
| secondary promotion (Free Dish) there is a | |
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