| What are the programming charges for a | I have DIRECTV now, but I want your |
| second Petaluma DISH Network | service. How do I do that? You would |
| receiver? There is no "programming" fee | need to purchase a DISH system. DISH and |
| for your 2nd, 3rd, 4th, 5th or 6th receivers. | DirecTV receivers feature different |
| Whatever DISH Network programming you | architecture. |
| subscribe to on your "main" receiver will | |
| automatically be on your "secondary" (extra) | Why does a phone line connect to the |
| receivers. Under our primary promotion | How does the installation work; do you |
| After I make my purchase, how do I | install nationwide? All of our installations |
| activate my programming? Instructions | are done through the DISH Installation |
| for ordering your DISH programming will be | Network, a division of DISH. Since their |
| sent with your system. You will call DISH's | network is nationwide, we are able to offer you |
| toll-free number (24 hours a day) after your | a professional installation anywhere in the US, |
| installation is completed. | including Hawaii, with one exception being |
| | Alaska, which requires self-installation. |
| Does DISH offer an HDTV receiver? Yes, | |
| the new 811 HD is now available. | DISH Network is the sole designer and |
| | receiver? For most applications the phone |
| What should I do if I am going to move? | developer of the entire system, including |
| (Digital Home Advantage), there is also no | line is for on-screen Caller ID, impulse |
| DISH has a program just for you called | receivers, the satellite dish antenna, as well as |
| additional outlet fees provided all dual-tuner | Pay-Per-View and Home Interactive TV. There |
| DISHMover. They will send you a new dish | much of the software and on-screen graphics. |
| receivers (DISH 322 or DVR 522) are | is also a special consideration in regards to |
| and provide you a professional installation at | This vertical integration enables them to offer |
| continuously connected to the customer's | our primary promotion (Digital Home |
| your new home for a discounted price, | lower costs to the consumer and they will |
| phone line. There will be a $5 per month lease | Advantage), where there is no additional outlet |
| allowing you to leave your current dish at your | always strive to be the lowest cost provider. |
| when a 3rd receiver is selected. Under our | fees provided all dual-tuner receivers (DISH |
| old location. | |
| secondary promotion (Free Dish) there is a | |
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