| DISH Network is the sole designer and | What are the programming charges for a |
| receiver? For most applications the phone | second North Haven DISH Network |
| developer of the entire system, including | receiver? There is no "programming" fee |
| line is for on-screen Caller ID, impulse | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| receivers, the satellite dish antenna, as well as | Whatever DISH Network programming you |
| Pay-Per-View and Home Interactive TV. There | subscribe to on your "main" receiver will |
| much of the software and on-screen graphics. | automatically be on your "secondary" (extra) |
| is also a special consideration in regards to | receivers. Under our primary promotion |
| This vertical integration enables them to offer | I heard DISH and DirecTV are trying to |
| our primary promotion (Digital Home | merge, will this affect me? The merger |
| lower costs to the consumer and they will | has been blocked by the government and |
| Advantage), where there is no additional outlet | therefore is no longer going to happen. |
| always strive to be the lowest cost provider. | |
| fees provided all dual-tuner receivers (DISH | What should I do if I am going to move? |
| | (Digital Home Advantage), there is also no |
| 322 or DVR 522) are continuously connected | DISH has a program just for you called |
| to the customer's phone line. | additional outlet fees provided all dual-tuner |
| | DISHMover. They will send you a new dish |
| How does the installation work; do you | receivers (DISH 322 or DVR 522) are |
| install nationwide? All of our installations | and provide you a professional installation at |
| are done through the DISH Installation | continuously connected to the customer's |
| Network, a division of DISH. Since their | your new home for a discounted price, |
| network is nationwide, we are able to offer you | phone line. There will be a $5 per month lease |
| a professional installation anywhere in the US, | allowing you to leave your current dish at your |
| including Hawaii, with one exception being | when a 3rd receiver is selected. Under our |
| Alaska, which requires self-installation. | old location. |
| | secondary promotion (Free Dish) there is a |
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