| How does the installation work; do you | What are the programming charges for a |
| install nationwide? All of our installations | second Norco DISH Network |
| are done through the DISH Installation | receiver? There is no "programming" fee |
| Network, a division of DISH. Since their | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| network is nationwide, we are able to offer you | Whatever DISH Network programming you |
| a professional installation anywhere in the US, | subscribe to on your "main" receiver will |
| including Hawaii, with one exception being | automatically be on your "secondary" (extra) |
| Alaska, which requires self-installation. | receivers. Under our primary promotion |
| | Does DISH offer an HDTV receiver? Yes, |
| How do I get my local channels? Local | the new 811 HD is now available. |
| channels are available to anyone who has a | |
| qualifying ZIP code under the SHVA ruling. A | What should I do if I am going to move? |
| new law went into effect November 24, 1999 | (Digital Home Advantage), there is also no |
| which now allows satellite companies to carry | DISH has a program just for you called |
| locals into local markets on a broader scale. | additional outlet fees provided all dual-tuner |
| | DISHMover. They will send you a new dish |
| I have DIRECTV now, but I want your | receivers (DISH 322 or DVR 522) are |
| service. How do I do that? You would | and provide you a professional installation at |
| need to purchase a DISH system. DISH and | continuously connected to the customer's |
| DirecTV receivers feature different | your new home for a discounted price, |
| architecture. | phone line. There will be a $5 per month lease |
| | allowing you to leave your current dish at your |
| | when a 3rd receiver is selected. Under our |
| | old location. |
| | secondary promotion (Free Dish) there is a |
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