| Why does a phone line connect to the | What are the programming charges for a |
| How do I get my local channels? Local | second Memphis DISH Network |
| channels are available to anyone who has a | receiver? There is no "programming" fee |
| qualifying ZIP code under the SHVA ruling. A | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| new law went into effect November 24, 1999 | Whatever DISH Network programming you |
| which now allows satellite companies to carry | subscribe to on your "main" receiver will |
| locals into local markets on a broader scale. | automatically be on your "secondary" (extra) |
| | receivers. Under our primary promotion |
| I have DIRECTV now, but I want your | Does DISH offer an HDTV receiver? Yes, |
| service. How do I do that? You would | the new 811 HD is now available. |
| need to purchase a DISH system. DISH and | |
| DirecTV receivers feature different | After I make my purchase, how do I |
| architecture. | activate my programming? Instructions |
| Why choose the Digital Home Advantage? | for ordering your DISH programming will be |
| No equipment to buy, no additional outlet fees | sent with your system. You will call DISH's |
| when a dual-tuner receiver is continuously | toll-free number (24 hours a day) after your |
| connected to customer's phone line, standard | installation is completed. |
| equipment warranty included, free DVR | |
| DISH Network is the sole designer and | I heard DISH and DirecTV are trying to |
| equipment options, free HD equipment | merge, will this affect me? The merger |
| | has been blocked by the government and |
| | therefore is no longer going to happen. |
|