| Why does a phone line connect to the | What are the programming charges for a |
| How does the installation work; do you | second Mattoon DISH Network |
| install nationwide? All of our installations | receiver? There is no "programming" fee |
| are done through the DISH Installation | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| Network, a division of DISH. Since their | Whatever DISH Network programming you |
| network is nationwide, we are able to offer you | subscribe to on your "main" receiver will |
| a professional installation anywhere in the US, | automatically be on your "secondary" (extra) |
| including Hawaii, with one exception being | receivers. Under our primary promotion |
| Alaska, which requires self-installation. | DISH provides all DISH Network programming. |
| | Their mission is to be the consumer's |
| I have DIRECTV now, but I want your | one-stop-shop for all your DBS needs. |
| service. How do I do that? You would | |
| need to purchase a DISH system. DISH and | Does DISH offer an HDTV receiver? Yes, |
| DirecTV receivers feature different | the new 811 HD is now available. |
| architecture. | |
| | What should I do if I am going to move? |
| DISH Network is the sole designer and | (Digital Home Advantage), there is also no |
| receiver? For most applications the phone | DISH has a program just for you called |
| developer of the entire system, including | additional outlet fees provided all dual-tuner |
| line is for on-screen Caller ID, impulse | DISHMover. They will send you a new dish |
| receivers, the satellite dish antenna, as well as | receivers (DISH 322 or DVR 522) are |
| Pay-Per-View and Home Interactive TV. There | and provide you a professional installation at |
| much of the software and on-screen graphics. | continuously connected to the customer's |
| is also a special consideration in regards to | your new home for a discounted price, |
| This vertical integration enables them to offer | phone line. There will be a $5 per month lease |
| our primary promotion (Digital Home | allowing you to leave your current dish at your |
| lower costs to the consumer and they will | when a 3rd receiver is selected. Under our |
| Advantage), where there is no additional outlet | old location. |
| always strive to be the lowest cost provider. | secondary promotion (Free Dish) there is a |
| fees provided all dual-tuner receivers (DISH | |
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