| What are the programming charges for a | How do I get my local channels? Local |
| second Jonesboro DISH Network | channels are available to anyone who has a |
| receiver? There is no "programming" fee | qualifying ZIP code under the SHVA ruling. A |
| for your 2nd, 3rd, 4th, 5th or 6th receivers. | new law went into effect November 24, 1999 |
| Whatever DISH Network programming you | which now allows satellite companies to carry |
| subscribe to on your "main" receiver will | locals into local markets on a broader scale. |
| automatically be on your "secondary" (extra) | |
| receivers. Under our primary promotion | I have DIRECTV now, but I want your |
| I heard DISH and DirecTV are trying to | service. How do I do that? You would |
| merge, will this affect me? The merger | need to purchase a DISH system. DISH and |
| has been blocked by the government and | DirecTV receivers feature different |
| therefore is no longer going to happen. | architecture. |
| DISH provides all DISH Network programming. | Why does a phone line connect to the |
| Their mission is to be the consumer's | Is DISH available in Alaska and Hawaii? |
| one-stop-shop for all your DBS needs. | America's Top 120 is now available in Hawaii |
| | and Alaska. |
| After I make my purchase, how do I | |
| activate my programming? Instructions | DISH Network is the sole designer and |
| for ordering your DISH programming will be | receiver? For most applications the phone |
| sent with your system. You will call DISH's | developer of the entire system, including |
| toll-free number (24 hours a day) after your | line is for on-screen Caller ID, impulse |
| installation is completed. | receivers, the satellite dish antenna, as well as |
| | Pay-Per-View and Home Interactive TV. There |
| | much of the software and on-screen graphics. |
| | is also a special consideration in regards to |
| | This vertical integration enables them to offer |
| | our primary promotion (Digital Home |
| | lower costs to the consumer and they will |
| | Advantage), where there is no additional outlet |
| | always strive to be the lowest cost provider. |
| | fees provided all dual-tuner receivers (DISH |
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