| What are the programming charges for a | How do I get my local channels? Local |
| second Highlands Ranch DISH Network | channels are available to anyone who has a |
| receiver? There is no "programming" fee | qualifying ZIP code under the SHVA ruling. A |
| for your 2nd, 3rd, 4th, 5th or 6th receivers. | new law went into effect November 24, 1999 |
| Whatever DISH Network programming you | which now allows satellite companies to carry |
| subscribe to on your "main" receiver will | locals into local markets on a broader scale. |
| automatically be on your "secondary" (extra) | |
| receivers. Under our primary promotion | Why does a phone line connect to the |
| I heard DISH and DirecTV are trying to | Is DISH available in Alaska and Hawaii? |
| merge, will this affect me? The merger | America's Top 120 is now available in Hawaii |
| has been blocked by the government and | and Alaska. |
| therefore is no longer going to happen. | |
| | How does the installation work; do you |
| What should I do if I am going to move? | install nationwide? All of our installations |
| (Digital Home Advantage), there is also no | are done through the DISH Installation |
| DISH has a program just for you called | Network, a division of DISH. Since their |
| additional outlet fees provided all dual-tuner | network is nationwide, we are able to offer you |
| DISHMover. They will send you a new dish | a professional installation anywhere in the US, |
| receivers (DISH 322 or DVR 522) are | including Hawaii, with one exception being |
| and provide you a professional installation at | Alaska, which requires self-installation. |
| continuously connected to the customer's | |
| your new home for a discounted price, | |
| phone line. There will be a $5 per month lease | |
| allowing you to leave your current dish at your | |
| when a 3rd receiver is selected. Under our | |
| old location. | |
| secondary promotion (Free Dish) there is a | |
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