| How does the installation work; do you | What are the programming charges for a |
| install nationwide? All of our installations | second Guntersville DISH Network |
| are done through the DISH Installation | receiver? There is no "programming" fee |
| Network, a division of DISH. Since their | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| network is nationwide, we are able to offer you | Whatever DISH Network programming you |
| a professional installation anywhere in the US, | subscribe to on your "main" receiver will |
| including Hawaii, with one exception being | automatically be on your "secondary" (extra) |
| Alaska, which requires self-installation. | receivers. Under our primary promotion |
| | (Digital Home Advantage), there is also no |
| How do I get my local channels? Local | additional outlet fees provided all dual-tuner |
| channels are available to anyone who has a | receivers (DISH 322 or DVR 522) are |
| qualifying ZIP code under the SHVA ruling. A | continuously connected to the customer's |
| new law went into effect November 24, 1999 | phone line. There will be a $5 per month lease |
| which now allows satellite companies to carry | when a 3rd receiver is selected. Under our |
| locals into local markets on a broader scale. | secondary promotion (Free Dish) there is a |
| | second receiver Access Fee of $5 per month |
| Why does a phone line connect to the | for each secondary receiver you may have. |
| receiver? For most applications the phone | |
| line is for on-screen Caller ID, impulse | I heard DISH and DirecTV are trying to |
| Pay-Per-View and Home Interactive TV. There | merge, will this affect me? The merger |
| is also a special consideration in regards to | has been blocked by the government and |
| our primary promotion (Digital Home | therefore is no longer going to happen. |
| Advantage), where there is no additional outlet | |
| fees provided all dual-tuner receivers (DISH | |
| 322 or DVR 522) are continuously connected | |
| to the customer's phone line. | |
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