| How do I get my local channels? Local | What are the programming charges for a |
| channels are available to anyone who has a | second Fort Smith DISH Network |
| qualifying ZIP code under the SHVA ruling. A | receiver? There is no "programming" fee |
| new law went into effect November 24, 1999 | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| which now allows satellite companies to carry | Whatever DISH Network programming you |
| locals into local markets on a broader scale. | subscribe to on your "main" receiver will |
| | automatically be on your "secondary" (extra) |
| I have DIRECTV now, but I want your | receivers. Under our primary promotion |
| service. How do I do that? You would | (Digital Home Advantage), there is also no |
| need to purchase a DISH system. DISH and | additional outlet fees provided all dual-tuner |
| DirecTV receivers feature different | receivers (DISH 322 or DVR 522) are |
| architecture. | continuously connected to the customer's |
| | phone line. There will be a $5 per month lease |
| Is DISH available in Alaska and Hawaii? | when a 3rd receiver is selected. Under our |
| America's Top 120 is now available in Hawaii | secondary promotion (Free Dish) there is a |
| and Alaska. | second receiver Access Fee of $5 per month |
| | for each secondary receiver you may have. |
| How does the installation work; do you | |
| install nationwide? All of our installations | DISH provides all DISH Network programming. |
| are done through the DISH Installation | Their mission is to be the consumer's |
| Network, a division of DISH. Since their | one-stop-shop for all your DBS needs. |
| network is nationwide, we are able to offer you | |
| a professional installation anywhere in the US, | |
| including Hawaii, with one exception being | |
| Alaska, which requires self-installation. | |
|