| What are the programming charges for a | Why does a phone line connect to the |
| second East Haven DISH Network | How does the installation work; do you |
| receiver? There is no "programming" fee | install nationwide? All of our installations |
| for your 2nd, 3rd, 4th, 5th or 6th receivers. | are done through the DISH Installation |
| Whatever DISH Network programming you | Network, a division of DISH. Since their |
| subscribe to on your "main" receiver will | network is nationwide, we are able to offer you |
| automatically be on your "secondary" (extra) | a professional installation anywhere in the US, |
| receivers. Under our primary promotion | including Hawaii, with one exception being |
| DISH is one of the most technologically | Alaska, which requires self-installation. |
| advanced, high-quality satellite TV systems | |
| available. Our receivers are fully | How do I get my local channels? Local |
| MPEG-2/DVB compliant, offering you | channels are available to anyone who has a |
| excellent quality in both audio and video. | qualifying ZIP code under the SHVA ruling. A |
| | new law went into effect November 24, 1999 |
| Does DISH offer an HDTV receiver? Yes, | which now allows satellite companies to carry |
| the new 811 HD is now available. | locals into local markets on a broader scale. |
| After I make my purchase, how do I | DISH Network is the sole designer and |
| activate my programming? Instructions | receiver? For most applications the phone |
| for ordering your DISH programming will be | developer of the entire system, including |
| sent with your system. You will call DISH's | line is for on-screen Caller ID, impulse |
| toll-free number (24 hours a day) after your | receivers, the satellite dish antenna, as well as |
| installation is completed. | Pay-Per-View and Home Interactive TV. There |
| | much of the software and on-screen graphics. |
| | is also a special consideration in regards to |
| | This vertical integration enables them to offer |
| | our primary promotion (Digital Home |
| | lower costs to the consumer and they will |
| | Advantage), where there is no additional outlet |
| | always strive to be the lowest cost provider. |
| | fees provided all dual-tuner receivers (DISH |
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