| Why does a phone line connect to the | What are the programming charges for a |
| How do I get my local channels? Local | second Dallas DISH Network |
| channels are available to anyone who has a | receiver? There is no "programming" fee |
| qualifying ZIP code under the SHVA ruling. A | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| new law went into effect November 24, 1999 | Whatever DISH Network programming you |
| which now allows satellite companies to carry | subscribe to on your "main" receiver will |
| locals into local markets on a broader scale. | automatically be on your "secondary" (extra) |
| | receivers. Under our primary promotion |
| I have DIRECTV now, but I want your | After I make my purchase, how do I |
| service. How do I do that? You would | activate my programming? Instructions |
| need to purchase a DISH system. DISH and | for ordering your DISH programming will be |
| DirecTV receivers feature different | sent with your system. You will call DISH's |
| architecture. | toll-free number (24 hours a day) after your |
| Is DISH available in Alaska and Hawaii? | installation is completed. |
| America's Top 120 is now available in Hawaii | |
| and Alaska. | I heard DISH and DirecTV are trying to |
| | merge, will this affect me? The merger |
| Why choose the Digital Home Advantage? | has been blocked by the government and |
| No equipment to buy, no additional outlet fees | therefore is no longer going to happen. |
| when a dual-tuner receiver is continuously | |
| connected to customer's phone line, standard | |
| equipment warranty included, free DVR | |
| How does the installation work; do you | |
| install nationwide? All of our installations | |
| are done through the DISH Installation | |
| Network, a division of DISH. Since their | |
| network is nationwide, we are able to offer you | |
| a professional installation anywhere in the US, | |
| including Hawaii, with one exception being | |
| Alaska, which requires self-installation. | |
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