| How does the installation work; do you | What are the programming charges for a |
| install nationwide? All of our installations | second Colonial Beach DISH Network |
| are done through the DISH Installation | receiver? There is no "programming" fee |
| Network, a division of DISH. Since their | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| network is nationwide, we are able to offer you | Whatever DISH Network programming you |
| a professional installation anywhere in the US, | subscribe to on your "main" receiver will |
| including Hawaii, with one exception being | automatically be on your "secondary" (extra) |
| Alaska, which requires self-installation. | receivers. Under our primary promotion |
| | Does DISH offer an HDTV receiver? Yes, |
| Is DISH available in Alaska and Hawaii? | the new 811 HD is now available. |
| America's Top 120 is now available in Hawaii | |
| and Alaska. | DISH provides all DISH Network programming. |
| | Their mission is to be the consumer's |
| Why does a phone line connect to the | one-stop-shop for all your DBS needs. |
| Why choose the Digital Home Advantage? | |
| No equipment to buy, no additional outlet fees | I heard DISH and DirecTV are trying to |
| when a dual-tuner receiver is continuously | merge, will this affect me? The merger |
| connected to customer's phone line, standard | has been blocked by the government and |
| equipment warranty included, free DVR | therefore is no longer going to happen. |
| I have DIRECTV now, but I want your | |
| service. How do I do that? You would | |
| need to purchase a DISH system. DISH and | |
| DirecTV receivers feature different | |
| architecture. | |
| How do I get my local channels? Local | |
| channels are available to anyone who has a | |
| qualifying ZIP code under the SHVA ruling. A | |
| new law went into effect November 24, 1999 | |
| which now allows satellite companies to carry | |
| locals into local markets on a broader scale. | |
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