| How do I get my local channels? Local | What are the programming charges for a |
| channels are available to anyone who has a | second Cocoa DISH Network |
| qualifying ZIP code under the SHVA ruling. A | receiver? There is no "programming" fee |
| new law went into effect November 24, 1999 | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| which now allows satellite companies to carry | Whatever DISH Network programming you |
| locals into local markets on a broader scale. | subscribe to on your "main" receiver will |
| | automatically be on your "secondary" (extra) |
| How does the installation work; do you | receivers. Under our primary promotion |
| install nationwide? All of our installations | Does DISH offer an HDTV receiver? Yes, |
| are done through the DISH Installation | the new 811 HD is now available. |
| Network, a division of DISH. Since their | |
| network is nationwide, we are able to offer you | I heard DISH and DirecTV are trying to |
| a professional installation anywhere in the US, | merge, will this affect me? The merger |
| including Hawaii, with one exception being | has been blocked by the government and |
| Alaska, which requires self-installation. | therefore is no longer going to happen. |
| I have DIRECTV now, but I want your | After I make my purchase, how do I |
| service. How do I do that? You would | activate my programming? Instructions |
| need to purchase a DISH system. DISH and | for ordering your DISH programming will be |
| DirecTV receivers feature different | sent with your system. You will call DISH's |
| architecture. | toll-free number (24 hours a day) after your |
| | installation is completed. |
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