| Why does a phone line connect to the | What are the programming charges for a |
| How does the installation work; do you | second Ben Lomond DISH Network |
| install nationwide? All of our installations | receiver? There is no "programming" fee |
| are done through the DISH Installation | for your 2nd, 3rd, 4th, 5th or 6th receivers. |
| Network, a division of DISH. Since their | Whatever DISH Network programming you |
| network is nationwide, we are able to offer you | subscribe to on your "main" receiver will |
| a professional installation anywhere in the US, | automatically be on your "secondary" (extra) |
| including Hawaii, with one exception being | receivers. Under our primary promotion |
| Alaska, which requires self-installation. | (Digital Home Advantage), there is also no |
| | additional outlet fees provided all dual-tuner |
| I have DIRECTV now, but I want your | receivers (DISH 322 or DVR 522) are |
| service. How do I do that? You would | continuously connected to the customer's |
| need to purchase a DISH system. DISH and | phone line. There will be a $5 per month lease |
| DirecTV receivers feature different | when a 3rd receiver is selected. Under our |
| architecture. | secondary promotion (Free Dish) there is a |
| | second receiver Access Fee of $5 per month |
| Is DISH available in Alaska and Hawaii? | for each secondary receiver you may have. |
| America's Top 120 is now available in Hawaii | |
| and Alaska. | After I make my purchase, how do I |
| | activate my programming? Instructions |
| | for ordering your DISH programming will be |
| | sent with your system. You will call DISH's |
| | toll-free number (24 hours a day) after your |
| | installation is completed. |
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